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ElevenLabs
ElevenLabs

IT Engineering Lead

Remote Forward-deployed engineering Senior Posted 2d ago

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Role description

What the team is looking for.

This is a hands-on technical role with lead responsibilities. You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices.

You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have.

You will lead the IT Engineering team, balancing hands-on technical work with mentoring, project planning, and hiring.

Responsibilities:

  • Experience leading or mentoring an IT Engineering or Technical Operations team, including project planning and hiring.
  • Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
  • Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
  • Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet.
  • Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks.
  • Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts.
  • Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude.
  • Prior experience in a high-growth or startup environment.

Benefits:

  • Stock options; we want you to have ownership in the company and share the successes that lie ahead.
  • Remote-first; we look at who you are rather than where you live.
  • Huge impact; you'll own substantial portions of our IT security infrastructure, you will have the opportunity to apply best practice security to a company growing in scale.
  • Extraordinary team; we favor ambitious, smart people striving for outsized impact.
  • Competitive compensation and stock options.
Skills mentioned
  • IT Engineering
  • Technical Operations
  • DevOps
  • Identity and Access Management
  • Mobile Device Management
  • Scripting
  • Network Equipment Management
  • Compliance
  • Experience implement corporate security controls
  • Strong hands-on experience with VPNs, firewalls, and secure network environments
  • Experience with OSquery and Santa
  • Terraform or other infrastructure as code experience
  • Open source contributions