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Mistral AI
Mistral AI

AI Deployment Strategist

Seoul Forward-deployed engineering Senior Posted 7d ago

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Role description

What the team is looking for.

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity.

As an AI Deployment Strategist, you will play a crucial role in pre-sales, sales activities, product implementation and integration, and customer success and support.

Pre-Sales & Sales Activities:

  • Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
  • Lead qualification calls to identify prospects who would benefit most from our solutions.
  • Collaborate with the sales team to advance the sales pipeline, providing technical expertise and insights as needed.

Product Implementation & Integration:

  • Guide and support customers in deploying our text completion API into their infrastructure.
  • Fine-tune models according to customers' specific requirements.
  • Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
  • Liaise with product and technical teams to relay feedback and suggest improvements.
  • Design and develop product features that meet the needs of multiple customers.

Customer Success & Support:

  • Ensure customers maximize the product's potential.
  • Provide post-deployment support, addressing any issues or challenges promptly.
  • Conduct periodic reviews with customers to assess satisfaction and gather feedback.
  • Offer recommendations for product optimizations or new features based on customer feedback.
  • Develop these features if needed.

Requirements:

  • Degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering).
  • Passion for AI, with a drive to stay updated and ahead of the curve.
  • Proven experience in product implementation in AI or machine learning products.
  • Strong communication skills, with the ability to explain complex technical concepts simply.
  • Demonstrated ability to manage projects and lead them to successful completion.
  • Proficient in understanding and developing code.
  • Familiarity with front-end interfaces and integration processes.
  • Ability to work collaboratively in a team environment.
Skills mentioned
  • AI
  • Machine Learning
  • Product Implementation
  • Integration
  • Project Management
  • Communication