Program Manager, Technology Capital Builds

About the Role:

The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work.

Responsibilities:

• Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one.
• Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality.
• Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience.
• Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements.
• Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks.
• Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio.
• Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio.
• Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness.
• Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place.

Requirements:

• Strong project and program management capabilities.
• Strong knowledge of the architectural design process (schematic design, design development, construction documents).
• Strong knowledge of commercial real estate construction processes.
• Excellent written and verbal communication skills.
• Vendor management experience (Vendor vetting, RFP and bid response, performance management, handover).
• Understanding of mechanical power, cooling systems and capacity planning.
• Ability to read construction and engineering plan drawings.
• PMP or equivalent project management certification.