Physical Security Systems Engineer

The Physical Security Engineering team at OpenAI designs, deploys, and sustains the systems that protect the company's people, facilities, and critical infrastructure. As a Physical Security Systems Engineer, you will support the systems that power OpenAI's access control, video surveillance, GSOC workflows, and physical security operations.

Key responsibilities include: Troubleshooting complex physical security system issues across access control, video management, GSOC workflows, and supporting infrastructure. Managing operational tickets and escalations with strong follow-through, documentation, and root-cause thinking. Coordinating service requests, remediation work, and quality control with security integrators and vendors. Supporting GSOC workflows, including system access management, auditing, feature requests, and security systems programming. Partnering with networking and infrastructure teams on VLANs, firewall policies, IP schemas, switch configurations, IoT device connectivity, Windows Server, and database dependencies. Improving operational consistency across offices by reducing manual work, documenting repeatable processes, and identifying automation opportunities.

Success in this role means that Security Operations, GSOC, Workplace, IT, and CorpSec partners can rely on stable, accurate, and well-supported physical security systems. Issues are triaged quickly, escalations have clear ownership, vendors receive precise direction, and recurring problems turn into better documentation, process, or automation.