Senior Manager, Procurement Operations - Hardware

Compensation

$216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI is building Procurement of the future: one that uses AI-enabled systems, clean data, and scalable processes to help the business absorb increasing complexity, speed, volume, and throughput , while enabling teams across OpenAI to operate more strategically and at greater scale.

About the Role

As a Senior Manager of Procurement Operations focused on Hardware, you will own procurement operations for one or more assigned hardware business units. You will be the day-to-day DRI for hardware and goods procurement activity, leading work from intake through purchase requests, POs, supplier needs, changes, receiving readiness, and operational escalations.

Responsibilities

• Own procurement operations outcomes for assigned hardware business unit teams and serve as their primary Procurement Operations DRI.

• Redesign workflows, intake paths, routing logic, and operating rhythms so hardware procurement operations can scale without linear headcount growth.

• Lead hardware and goods procurement operations from request intake through PO creation, PO maintenance, supplier coordination, receiving readiness, and invoice-readiness handoffs.

• Drive alignment with hardware stakeholders to clarify requirements, resolve blockers, and keep procurement activity moving with the right level of control.

• Ensure requests and POs are complete, policy-aligned, audit-ready, and supported by clean operational data.

• Identify and resolve issues related to supplier setup, supplier requirements, PO structure, receiving, documentation, approvals, and downstream invoice matching.

• Balance urgent business needs with procurement controls, approval requirements, exception paths, and auditability.

• Work closely with Procurement subject area owners as a team to standardize workflows, intake requirements, operating rhythms, and metrics where practical.

• Identify repeatable work patterns, define system and process requirements, and help build scalable workflows, automations, controls, and reporting for assigned hardware business units.

• Build operating leverage through practical documentation, SOPs, playbooks, dashboards, templates, self-service guidance, intake logic, and AI-enabled workflow improvements that reduce repeated manual follow-up and recurring exceptions.

• Serve as the primary operational escalation point for assigned hardware business units, escalating risks early and driving issues through to clear resolution.

Requirements

• Bring 7+ years of procurement operations, P2P, supply chain operations, or related experience, ideally in hardware, goods, manufacturing, infrastructure, lab, data center, device, or similarly complex physical-goods environments.

• Demonstrate a strong working understanding of fiscal controls, accounting-adjacent procurement practices, invoice matching, accrual support, commitment visibility, and audit-ready documentation.

• Navigate request-to-PO operations, supplier workflows, PO maintenance, receiving dependencies, change management, and downstream invoice-readiness requirements with confidence.

• Understands how people, process, policy, systems, data, fiscal controls, and accounting outcomes holistically connect.

• Leverage procurement, intake, ERP, supplier, ticketing, and workflow platforms such as Zip, Oracle, Coupa