Product Manager, Enterprise

As a Product Manager for Enterprise at Claude.ai, you will own the core enterprise platform capabilities that make Claude trustworthy and deployable for large organisations. You'll focus on security, compliance, administration, and governance features that enterprise customers require to adopt AI at scale.

You'll work closely with engineering, design, sales, and security teams to build the foundational enterprise capabilities that unlock Claude's adoption across regulated industries and security-conscious organisations.

Key Responsibilities

• Security & Compliance Product Development

• Own the roadmap for enterprise security features including audit logging, data retention policies, and access controls

• Develop and maintain enterprise admin experiences including user management, workspace controls, and policy enforcement

• Build features that give IT and security teams visibility and control over Claude usage within their organisations

Enterprise Platform Capabilities

• Define and execute on core enterprise infrastructure including deployment options, data residency, and integration capabilities

• Partner with engineering to build scalable, secure architecture that meets enterprise requirements

• Develop APIs and integration points that enable enterprise workflows and system connectivity

Cross-functional Partnership

• Work closely with sales and customer success to understand enterprise customer requirements and translate them into product priorities

• Partner with security team to ensure features meet enterprise security standards

• Collaborate with legal and policy teams on compliance requirements and certifications

• Coordinate with research teams on enterprise-specific model behaviour and safety requirements

Customer & Market Understanding

• Build deep expertise in enterprise security, compliance, and procurement requirements

• Develop relationships with enterprise customers to understand their needs and validate solutions

• Stay current on competitive landscape and enterprise AI market trends

Minimum Qualifications

• Strong understanding of enterprise security concepts (RBAC, audit logging, encryption, data residency)

• Track record of shipping enterprise features that drive adoption in security-conscious organisations

• Excellent communication skills with ability to work across technical and business stakeholders

• Experience partnering closely with sales teams and engaging directly with enterprise customers

Preferred Qualifications

• 6+ years of product management experience, with at least 3 years focused on enterprise software

• Experience in AI/ML products or platforms

• Background in identity & access management, security tools, or compliance software

• Understanding of regulated industries (healthcare, financial services, government)

• Technical background or experience working closely with infrastructure/platform teams

• Experience with enterprise admin console design and IT buyer personas

• Strong technical judgment with ability to go deep on security and infrastructure topics

• Structured thinking and ability to break down complex compliance requirements into shippable features

• Customer empathy with ability to understand enterprise buyer and admin personas

• Execution focus with track record of shipping in fast-paced environments

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.