Full-Time

Product Manager: Customer Onboarding Experience at Constructor

Company Constructor
Location Poland
How You'll Work remote
Level senior
Sector Technology
Posted Posted 0 days ago

Job Description

You are a technically fluent, customer-obsessed PM who gets energized by removing friction from developer workflows. You have a strong instinct for what makes integrations feel fast and safe, and you know how to balance developer needs with long-term product maintainability.

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs , from first setup through long-term adoption. Your north star is time-to-value: making it fast, correct, and reliable for any team to integrate with Constructor and start getting results.

Day-to-day, you will:

  • Define and drive a roadmap that measurably reduces integration time, defects, and escalations.
  • Improve integration correctness for key tracking flows (search → PDP → conversion, sponsored click tracking, etc.) by reducing common failure modes and adding robust validation and diagnostics.
  • Build and evolve validation and debugging tooling that empowers customers, Solutions Engineers, and Customer Success to self-serve faster.
  • Define clear support and capability boundaries to reduce high-visibility escalations and improve customer predictability.
  • Partner with Engineering, Solutions/CS, and other Product teams to sequence work, de-risk launches, and ensure new capabilities ship integration-ready.

Requirements

  • 3+ years of product management experience shipping developer-facing or integration-heavy products , such as SDKs, APIs, web tracking/instrumentation, data pipelines, or developer tooling.
  • Demonstrated ability to reduce time-to-value or integration complexity in a B2B SaaS environment , with concrete, measurable outcomes.
  • Technical fluency sufficient to reason credibly about event flows, browser/web constraints, attribution, versioning, breaking changes, and rollout risk , without needing to be an engineer.
  • Track record of strong cross-functional collaboration: aligning Engineering, Customer Success, Solutions, and other Product teams on priorities and support boundaries.
  • Comfort defining metrics and making decisions with imperfect data; experience building and reporting product health dashboards.
  • Strong written communication , clear specs, integration guides, capability docs, and stakeholder updates.

Benefits

  • Unlimited vacation time
  • Competitive compensation package including stock options
  • Fully remote team
  • Work from home stipend
  • Apple laptops provided for new employees
  • Training and development budget for every employee, refreshed each year
  • Maternity & Paternity leave for qualified employees
  • Company sponsored US health coverage (100% paid for employee)

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