Job Title: Head of EMEA Partner Success
Job Description:
We are hiring a Head of EMEA Partner Success to build and lead the EMEA Partner Success team at Anthropic. As the first leader in Europe, you will be responsible for building Partner Success for EMEA from scratch.
About the Role:
The Partner Success team picks the best partners and makes them great. We are looking for a leader who can build a team that can pick the right partners and make them successful in Europe.
You will be responsible for building the EMEA Partner Success team, hiring your first EMEA partner success managers, defining how they run their regional books, and building the operating system the team inherits in Europe.
You will also be responsible for deciding which EMEA partners get the team's attention, designing the criteria for entry into and graduation from the EMEA managed portfolio across countries, verticals, and partner archetypes.
Responsibilities:
- Build and lead the EMEA Partner Success team.
- Hire your first EMEA partner success managers, define how they run their regional books, and build the operating system the team inherits in Europe.
- Decide which EMEA partners get the team's attention.
- Design the criteria for entry into and graduation from the EMEA managed portfolio across countries, verticals, and partner archetypes.
- Adapt the team's engagement model to EMEA conditions.
- Run the Partner QBR cadence with every EMEA managed partner in your book.
- Drive scalable enablement across the EMEA managed partner book.
- Drive adoption, retention, and expansion across the joint EMEA customer book.
- Drive industry specialization across the EMEA managed partner book.
- Steward co-investment funding decisions for EMEA engagements.
- Interlock with Anthropic's EMEA direct sales field, with Customer Success Managers on the customer-side health of joint accounts, and with the EMEA alliances organization that owns the executive relationship with strategic partners in the region.
- Partner with the global Head of Partner Success on cross-regional consistency and on evolving the team's playbooks.
- Instrument the EMEA managed partner portfolio.
How Partner Success Fits Alongside Other Anthropic Teams:
Three teams at Anthropic touch every strategic partner, and this role works closely with the other two-u00b7 Partner Account Managers own the primary relationship with each partner , the strategic conversation with partner leadership, the executive sponsorship, the long arc of why we are investing together.
Partner Sales sits with our direct sales field at deal time, selects the right partner from the certified bench for a customer opportunity, and registers the deal.
Partner Success , your team , picks up after the deal closes. The joint plan, the scalable enablement, the adoption-retention-expansion motion in the joint customer book, the industry specialization coaching, the co-investment funding decisions.
You May Be a Good Fit If You Have:
- Seven to ten years of experience working with consulting and systems integration partners in EMEA, at a software company, cloud platform, or partner-led business, with at least two of those years managing a team.
- Built or scaled a partner-facing team in Europe before , hiring across multiple markets, building methodology, managing across country and language boundaries.
- Deep understanding of how partner success works in a usage-based business.
- Direct working knowledge of the European systems integrator landscape.
- Strong commercial instincts on partner selection.
Salary Range:
Not specified.
Experience Level:
Senior
Employment Type:
Full-time
Workplace Type:
Hybrid
Category:
Sales
Industry:
Technology
Required Skills:
- Seven to ten years of experience working with consulting and systems integration partners in EMEA.
- Built or scaled a partner-facing team in Europe before.
- Deep understanding of how partner success works in a usage-based business.
- Direct working knowledge of the European systems integrator landscape.
- Strong commercial instincts on partner selection.
Preferred Skills:
- Leadership skills.
- Communication skills.
- Problem-solving skills.
- Strategic thinking skills.
Company Website:
https://www.anthropic.com/
Location:
London
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