We're looking for a Growth Operations Lead to join our team. As a key member of our product growth and success department, you will be responsible for owning the operational backbone of our growth motion. This includes managing the billing lifecycle, revenue dashboards, procurement, collections, and compliance workflows. You will also be responsible for supporting enterprise deal operations and using AI to automate reporting and repetitive ops work.
The ideal candidate will have 3+ years of experience in revenue operations, billing operations, or growth ops at a SaaS or usage-based company. They will be operationally relentless, comfortable owning the billing lifecycle, and able to build dashboards from raw data. They will also have experience with usage-based pricing and enterprise deal support.
In this role, you will have the opportunity to work with a small, fast-moving, technical team building essential infrastructure kakapo will use to gather data on the web. You will be responsible for keeping the engine running and making it run faster. If you're the person who finds the thing that's broken before anyone notices, builds a dashboard no one asked for but everyone needs, and quietly saves the company $50K by catching a bad contract , this is your role.
This is a hands-on role that requires someone who is comfortable with process docs, but also lives in the numbers and can build the reporting infrastructure. The ideal candidate will be able to own billing, dashboards, compliance, and procurement themselves, and will not need a direct report for each function. They will also be able to treat compliance as someone else's problem, and will not be intimidated by new tools.
We offer a competitive salary of $90,000–$160,000/year, up to 0.05% equity, and a generous PTO policy. We also offer parental leave, wellness stipends, learning and development opportunities, and team offsites.
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