As Workplace Manager for our London office, you will own and elevate the day-to-day workplace experience. You'll ensure the office runs seamlessly while continuously improving how the space supports our people, culture, and ways of working.
You are proactive, highly organized, and take pride in creating a workplace that feels welcoming, efficient, and reflective of our values. You're comfortable working independently, making decisions, and identifying opportunities to improve the employee experience without needing direction.
Responsibilities
- Own front-of-house operations, including reception and visitor experience
- Manage the day-to-day running of the London office and overall workplace experience
- Create and maintain a high-quality, welcoming, and well-functioning office environment
- Act as the primary point of contact for all workplace, facilities, and office-related needs
- Build and manage relationships with building management, external vendors
- Establish and improve office processes, standards, and ways of working
- Ensure the office is well-stocked, maintained, and operating smoothly at all times
- Own onboarding and in-office experience for London-based employees and visitors
- Lead workplace initiatives that support employee engagement & culture
- Lead social events and cross-functional activities in London
- Own Health & Safety and Fire Risk Management
- Identify opportunities to improve the workplace experience and implement them
What you'll bring
- Tech-savvy, familiar with Google Workplace, Notion & Slack
- 4+ years experience in workplace, office management or similar roles
- An onsite approach, working from our London office 4 days per week
- Approachable and confident in a front-of-house & employee facing role
- Highly detail-oriented with the ability to multitask and maintain high standards
- Strong organizational and operational skills
- Excellent communication and interpersonal skills
- Adaptable and willing to take on a wide range of responsibilities
- Solutions-oriented, proactive self-starter who takes ownership
- Comfortable handling workplace logistics, deliveries, and facilities requests
- Experience organizing office events and employee engagement activities
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