Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become Scale customers.
As a Solutions Engineer, you will be part of helping shape our early-stage federal business by re-envisioning our commercial product offerings for our federal clients.
Key responsibilities include:
- Becoming an expert on the end-to-end of Scale Products
- Creating tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level
- Partnering with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer
- Integrating and ingesting a variety of external datasets to solve government use cases
- Interacting with customers on a day-to-day basis to understand their pain points and design solutions
- Working with internal product and engineering teams to turn customer requirements into Scale capabilities
- Understanding public sector mission sets and strategic objectives to better showcase Scale's products
Ideal candidates will have:
- A strong engineering background, preferably in computer science, mathematics, or other quantitative fields
- Strong communication skills, ability to interact with both technical and non-technical customers at all levels
- At ease with technology, able to quickly pick up new tech stacks and troubleshoot
- Previous experience working with Public Sector customers
- Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts, or programming languages
- A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
- Active US Government Security Clearance (TS / SCI required)
- Based in the Washington, DC area or willing to relocate
- Background working in AI/ML, particularly Generative AI and Large Language Models
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.
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