About Mistral AI
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.
As a business partner to our Solutions team, you will work closely with Solutions leadership to be an expert in the technical sales and implementation aspects of our business. You'll work closely with leadership to develop detailed staffing plans in unison with our delivery forecasts, analyze & optimize Solutions team performance, build process that allow us to better assess required capacity, develop processes and KPIs to drive Solutions efficiency and support the rapid evolution of our technical pre-sales and post-sales motions.
Strategic Demand & Capacity Planning & Execution
- Work with Solutions leadership to proactively develop a forward-looking demand planning model aligned to our forecast including: resource allocation, staffing ratios across regions & sales segments, and related technical deployment metrics.
- Maintain excellence through business reviews and operating cadences to help achieve deployment targets and technical implementation objectives
- Support the development of staffing and scaling plans across all AAI roles and act as a strategy partner to the Head of Applied AI on organization and role design
Data-Driven Decision Support
- Identify and operationalize the right metrics to optimize the AAI team impact on customer success & revenue
- Create and maintain reporting mechanisms around technical implementation KPIs
- Synthesize tangible, strategic recommendations that can be deployed cross-functionally
Technical Go-to-Market Execution
- Develop frameworks to standardize how the AAI team approaches different customer technical needs within and across segments.
- Identify opportunities for experiment-driven improvements in the technical sales and implementation process
- Coordinate staffing needs for high-priority customers and segments, ensuring appropriate technical expertise is available
Cross-Functional Collaboration
- Work closely with sales teams, product development, and revenue operations to align technical implementation capabilities with customer needs
- Support the development of professional services offerings and technical engagement models that maximize customer success
- Collaborate with product teams to ensure AAI team feedback is incorporated into the product roadmap
- Help prepare materials for executive reviews highlighting technical implementation successes and challenges
About you
- Experience leading or working within sales engineering, technical implementation, and/or technical professional services teams, with additional background in strategy, operations, or management consulting
- Strong experience delivering successful customer outcomes in enterprise software environments
- Deep experience with technical sales and/or professional services analytics, Salesforce, and ideally data warehouses/BI tools such as Looker, Hex, BIgQuery, etc.
- Proven track record of optimizing technical sales and implementation team operations in a high-growth environment
- Ability to build trust with and influence a variety of stakeholders, including technical teams, sales leadership, and product managers
- A healthy balance of technical knowledge with StratOps business acumen and the highest internal bar for excellence
- Disciplined project management and exceptional communication abilities, particularly in translating technical concepts for business audiences
- An ability to pull signal through noise and an internal drive to create clarity around complex challenges
- Technical understanding of AI implementation, use case applications, and scaling challenges strongly preferred
- Bachelor's degree required; MBA or advanced degree preferred
- Experience working in a constantly changing environment with multiple internal stakeholders
- Demonstrated ability to collaborate with cross-functional teams
- Strong written and verbal communication skills in English (native) and, ideally, other European languages
Benefits
France
- Competitive cash salary and equity
- Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company
- Sport: Enjoy discounted access to gyms and fitness studios through our Wellpass partnership
- Transportation: Monthly contribution to a mobility pass via Betterway
- Health: Full health insurance for you and your family
- Parental: Generous parental leave policy
- Visa sponsorship
- Coaching: we offer BetterUp coaching on a voluntary basis
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