Have you ever wanted to become involved in the global rollout of satellite earth stations for a high-performance satellite constellation? We are looking for a Satellite Ground Technical Operations Engineer to join Leo's ground gateway terminal operations team.
You will lead efforts to ensure high performance ground gateways are able to continuously serve our broadband customers by investigating faults and anomalies, both remotely and on-site at our gateway terminals. You will collaborate with other subject matter experts to develop the tools and procedures necessary to support this global endeavour.
This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR).
Key job responsibilities:
- Address and remediate antenna faults, alarms, and anomalies
- Perform on-site fault analysis and troubleshooting of gateway antennas
- Maintain and/or update antenna calibrations as necessary
- Perform software updates/upgrades of antenna components
- Manage tactical interactions with partners to ensure milestones, deliverables, and technical artefacts are technically compliant with project objectives and programmatic requirements.
- Work with stakeholder teams to maintain operational terminals in sync with organisational goals.
- Develop team training plans and materials.
- Communicate regularly with senior management on status, risks and change control.
- Focus on our efforts in the AMER region
A day in the life:
As a Gateway Terminal Technical Ops Engineer, you will provide both remote and on-site leadership to analyse, fix, and maintain our gateway antennas across the world. You will address tickets generated by our automated monitoring systems; providing critical feedback to dial in and improve our systems. You must be willing to travel (up to 50%) to our gateways in order to address physical problems and troubleshoot faults and anomalies. Your contributions will keep our systems capable of serving our customers. These systems provide mission-critical communications with Leo satellites. Ground terminals include state-of-the-art tracking antennas, modems, and innovative support systems.
About the team:
The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Leo Ground and TTnC terminals. Our Ground Gateways enable high data rate, low latency communications between Kuiper points of presence and our Low Earth Orbit Satellite constellation. The team works closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure Leo provides a seamless customer experience.
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