Opening. This role is a demanding position that requires a strong entrepreneurial mindset and the ability to wear many hats across all dimensions of Operations. The ideal candidate will lead initiatives that drive $XXM+ in new revenue for the business.
What you'll do
You will serve as the full owner of our most visible and high impact customer and internal collection projects, making decisions that directly impact data quality, operational efficiency, revenue, and margins. This includes understanding customer requirements and designing collection specifications best suited to improving model performance based on customer needs, building out project timelines and pipeline infrastructure to ensure quality and efficiency, training, coaching, and managing dynamic and global teams of operators and collectors, and building analytics and reports to make data-driven decisions.
What you need
- Strong technical background, combined with a business-oriented mindset (a degree in engineering or computer science is ideal + prior exposure to driving business outcomes).
- 3+ years of experience leading a project team, developing product or operational processes, or launching new operations.
- Excellent problem-solving capabilities (experience working on operational challenges is a plus) – ability to come up with creative solutions to complex, ambiguous operational problems.
- Entrepreneurial experience and mindset – you are excited about building things from scratch and are able to identify issues and execute quickly.
