We're building the next-generation Grounding Service that powers the latest AI applications—chat assistants, copilots, and autonomous agents—with factual, cited, and trustworthy responses. Our platform stitches together retrieval, reasoning, and real-time data so that large language models stay anchored to enterprise knowledge, the public web, and proprietary tools. We're looking for a Senior Applied Scientist to lead end-to-end science for grounding: inventing retrieval and attribution methods, defining factuality/faithfulness metrics, and shipping production models and APIs that scale to billions of queries. You'll partner closely with engineering, product, research, and customers to deliver fast, reliable, and explainable answers with source citations across a diverse set of domains and modalities. As a team, we value curiosity, pragmatic rigor, and inclusive collaboration. We believe great systems emerge when scientists and engineers co-design metrics, models, and infrastructure—and when we obsess over customer impact, privacy, and safety. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. Responsibilities
Owns the science roadmap for grounding—including retrieval, re-ranking, attribution, and reasoning—driving initiatives from problem framing to production impact. Designs and evolves state-of-the-art retrieval and RAG orchestration across documents, tables, code, and images. Builds citation and provenance systems (e.g., passage highlighting, quote-level alignment, confidence scoring) to reduce hallucinations and increase user trust. Leads experimentation and evaluation using A/B testing, interleaving, NDCG, MRR, precision/recall, and calibration curves to guide measurable trade-offs. Advances tool-augmented grounding through schema-aware retrieval, function calling, knowledge graph joins, and real-time connectors to databases, cloud object stores, search indexes, and the web. Partners with platform engineering to productionize models with scalable inference, embedding services, feature stores, caching, and privacy-compliant multi-tenant systems. Nurtures collaborative relationships with product and business leaders across Microsoft, influencing strategic decisions and driving business impact through technology. Authors white papers, contributes to internal tools and services, and may publish research to generate intellectual property. Bridges the gap between researchers (e.g., Microsoft Research) and development teams, applying long-term research to solve immediate product needs. Leads high-stakes negotiations to ensure cutting-edge technologies are applied practically and effectively. Identifies and solves significant business problems using novel, scalable, and data-driven solutions. Shapes the direction of Microsoft and the broader industry through pioneering product and tooling work. Mentors applied scientists and data scientists, establishing best practices in experimentation, error analysis, and incident review. Collaborates cross-functionally with PMs, research, infrastructure, and security teams to align on milestones, SLAs, and safety protocols. Communicates clearly through design documentation, progress updates, and presentations to executives and customers. Contributes to ethics and privacy policies, identifies bias in product development, and proposes mitigation strategies.
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