As a Salesforce Administrator at Anthropic, you will play a key role in building and maintaining world-class CRM systems for our GTM team. In this role, you'll work both autonomously and collaboratively to design and implement tactical and project-related deliverables that support our business growth. You'll work closely with other Revenue Operations team members and business partners to understand requirements and drive strategic solutions, always with a focus on flexibility, maintainability, and scale.
Responsibilities:
Configure and customize Salesforce to meet business needs Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome) Design and develop high quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes Work closely with operations and business partners to understand and refine requirements, objectives, and processes Build for scale by designing holistically, with a focus on flexibility and maintainability Ensure appropriate controls and documentation are followed to create an effective control environment Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions Configure and maintain other business systems like Hubspot, Apollo, and Clay Build and optimize integrations between Salesforce and other platforms
You may be a good fit if you:
Have 3+ years of Salesforce admin experience Have experience implementing and maintaining QTC/CPQ solutions Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification) Have in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture Have experience with data migration and integrating Salesforce with other platforms/services Have worked with financial systems such as Stripe and Netsuite (Metronome a plus) Have basic SQL skills and experience working with data warehouses Have proven experience scaling Salesforce implementations in high-growth environments Have experience working closely with and implementing solutions for a fast-growing GTM organization.
Possess excellent analytical skills, combined with impeccable business judgment Can communicate effectively with management, sales, marketing, vendors and international teams
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