We're looking for a Quality Lead to ensure top-tier data quality across our Generative AI programs. In this role, you will partner directly with Scale's Delivery teams to ensure that the Quality Team's core operation runs smoothly and that only high-quality data is delivered to our customers.
Key responsibilities include:
- Leading and developing teams of quality control auditors
- Partnering with delivery teams to interpret and improve customer requirements
- Overseeing day-to-day operations, including workload allocation and reporting insights
- Establishing and upholding scalable best practices
- Driving initiatives that improve quality, efficiency, and customer satisfaction
Ideal candidates will have a Bachelor's degree in Computer Science, Engineering, Operations, or a related field, and 2+ years improving operational/technical processes. Strong analytical and problem-solving skills, particularly in SQL and Google Sheets/Excel, are also required.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.
Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additional benefits may be available, including a commuter stipend.
XML job scraping automation by YubHub
