Proposal Manager
We're looking for a Proposal Manager to act as an extension of our Sales team, supporting our highest-value Strategic and Enterprise opportunities. This role sits at the heart of deal execution, owning the end-to-end proposal, RFP, and RFI process while partnering closely with Account Executives and cross-functional teams.
You'll engage confidently in both business-level and technical conversations across multiple levels of customer organisations, delivering clear, compelling, and accurate customer-facing documentation. This is an ideal role for someone who thrives in fast-paced environments and wants to grow their career within a scaling software company.
Responsibilities
Proposal & RFP/RFI Ownership
- Partner closely with Strategic and Enterprise Account Executives to deliver high-quality proposals, RFPs, RFIs, and supporting sales documentation.
- Own and coordinate the full end-to-end RFP and RFI process, gathering inputs from cross-functional stakeholders and ensuring timely, accurate, and compelling submissions.
- Handle security questionnaires and due diligence requests from enterprise and top-tier customers.
Deal Execution & Commercial Support
- Manage legal redlines, escalations, and approvals in collaboration with internal and external Legal teams.
- Maintain a highly organised pipeline of deals from negotiation through to close.
- Input orders, validate accuracy against customer requirements, and ensure all relevant information is passed to downstream teams.
- Assist directly with customer queries related to contracting, procurement, and commercial processes.
Cross-Functional Collaboration
- Build strong working relationships with Finance, Legal, RevOps, Infosec, Services, and Sales to support deal execution.
- Liaise with suppliers and third-party partners as needed to support commercial and RFP/RFI requirements.
- Attend internal sales meetings and stay up to date on changes to product, pricing, and internal processes.
Process Improvement & Scale
- Use Salesforce and other internal systems to create and manage quotes, proposals, contracts, and RFP/RFI documentation.
- Identify, propose, and contribute to process improvement initiatives, particularly across RFP/RFI workflows and knowledge management.
- Adapt as the Sales Operations function evolves, embracing tools and technology to drive efficiency and scalability.
Requirements
Required
- 2+ years of relevant experience in a sales, sales operations, or commercial role.
- Experience working in B2B and understanding end-to-end sales cycles.
- Technical aptitude and hands-on experience with Salesforce.
- Excellent written and verbal communication skills.
- Strong organisational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Experience managing large or complex projects.
- A proactive, self-starter mindset with a strong sense of ownership and accountability.
- Ability to build effective relationships with customers and internal stakeholders.
Nice to Have
- Experience in high-volume order processing or data entry roles.
- Knowledge of project coordination or formal project management practices.
- Experience supporting enterprise or strategic sales motions.
Benefits
- PTO & Holiday Entitlement Policy
- Work from Abroad
- Team Meet ups & Company Socials
- Work From Home Budget
- Referral Scheme
- Enhanced Parental Leave
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