Full Time

Product Manager, Personalization at OpenAI

Company OpenAI
Location San Francisco
Salary $325K • Offers Equity
How You'll Work hybrid
Level senior
Sector Technology
Posted Posted 0 days ago

Job Description

Compensation

$325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

We are the team behind ChatGPT, a rapidly evolving AI companion designed to answer any question and perform any task intuitively. With hundreds of millions of people globally each week, ChatGPT plays a significant role in ensuring that AI benefits all of humanity. And we’re just getting started. We have ambitious plans to further enhance the product by combining research, engineering, and design, making ChatGPT even more intuitive and indispensable in users’ daily lives.

About the Role

At OpenAI, we believe the most useful AI systems will deeply understand the people using them. The Memory & Personalization team is responsible for building the systems that allow ChatGPT to learn from interactions over time, remembering context, preferences, goals, and workflows to deliver more helpful, tailored experiences. We are looking for a Product Manager to define and scale the next generation of AI personalization, building the foundation that enables ChatGPT to become a truly adaptive assistant for hundreds of millions of users.

As a Product Manager for Memory & Personalization, you will define how ChatGPT learns from and adapts to individual users over time. You will work at the intersection of product, research, and engineering to design the systems that capture meaningful signals from user interactions and translate them into more helpful, personalized experiences. This role requires balancing ambitious product innovation with thoughtful safeguards around user control, privacy, and transparency. Your work will shape how hundreds of millions of people experience AI that understands their preferences, workflows, and goals.

In this role, you will:

  • Spearhead the development and implementation of cutting-edge AI features by crafting the vision, strategy, roadmap, and execution plan.
  • Convert user feedback into detailed product requirements, narratives, and technical specifications.
  • Utilize data to deeply understand user needs and guide future product development.
  • Work closely with research, product design, and engineering teams to bring new capabilities to life.

You might thrive in this role if you:

  • Have 7-10+ years of product management experience or have successfully started a company.
  • Hold a bachelor’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
  • Have proven experience shipping products in a technical environment, collaborating with multiple cross-functional teams to drive product vision, define requirements, and guide teams to successfully deliver key milestones.
  • Showcase strong leadership, organizational, and execution skills, with excellent communication abilities while working in high ambiguity, fast moving environments.
  • Proven track record of working with LLM research, and translating this into production applications
  • Pays attention to how the product landscape is evolving across the industry

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