Job Title: Head of Partner Success
About the Role:
We're hiring the first leader of our Partner Success team, which will pick the best consulting and systems integration firms to partner with and make them great. You will build Partner Success at Anthropic from scratch, hiring your first partner success managers, defining how they run their portfolios, and personally carrying a portfolio of partners yourself as your reference implementation.
Responsibilities:
- Build and lead the Partner Success team from scratch.
- Decide which partners get the team's attention.
- Design the team's engagement model.
- Run the joint planning and business review cadence with each managed partner.
- Drive scalable enablement across the managed partner book.
- Drive adoption, retention, and expansion in the joint customer book.
- Drive industry specialization across the managed partner book.
- Steward co-investment funding decisions.
- Interlock with Anthropic's direct sales field and with the alliances organization that owns the executive relationship with each strategic partner.
Requirements:
- Six to ten years of experience working with consulting and systems integration partners at a software company, cloud platform, or partner-led business, with at least two of those years managing a team.
- Built or scaled a partner-facing team from scratch before.
- Deep understanding of how partner success works in a usage-based business.
- Strong commercial instincts on partner selection and co-investment funding.
- Experience running scalable partner or practitioner enablement.
- Enough technical fluency to be credible in an architecture review.
Annual compensation range for this role is $300,000-$355,000 USD.
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