About the role
Anthropic is building a high-impact Executive Engagement function to lead engagement strategy with our strategic international accounts and partners. We're hiring an Executive Engagement Manager to serve as the tactical lead for C-level interactions: shaping account-stakeholder strategy, triaging and gating requests for executive time, preparing and joining flagship customer and partner meetings and events (first- and third-party), accompanying senior leaders to strategic engagements, and delivering white-glove prep, in-meeting facilitation, and rapid follow-up.
Responsibilities
- Own the strategic international account and partner tiering for exec engagement: maintain an evaluation framework with regular reviews and recommend the appropriate executive or regional sponsor for high-impact accounts and partners.
- Triage inbound executive requests across all levels (including CEO and Founders): respond promptly with concise routing recommendations and operate a lightweight, auditable workflow for request intake and gating. This includes both 1:1 customer requests and delegations of International customers visiting HQ.
- Develop framework and process to effectively engage Technical Execs (CTO, Product, etc) with customer engagements at HQ and abroad in a low bandwidth environment.
- Advise & coach Sales and Partner teams: provide on-demand counsel on when and how to involve executives and support timing, prep, and follow-through for high-impact deals.
- Collate executive talking points and narratives in partnership with Comms, Enterprise Marketing and others for the constantly evolving state of Anthropic products, policies and macro environment.
- Run white-glove service for Tier A customers and partners: deliver bespoke briefs and meeting content/demos, VIP hospitality, curated roundtables/dinners, and high-touch follow-through until outcomes are realized.
- Prepare, attend, and follow up on executive engagements: produce concise briefing packs (objectives, stakeholder map, asks, risks, success metrics), run prep calls with execs and SMEs, and facilitate meeting outcomes.
- Act as operational lead when accompanying senior executives: manage agendas, capture real-time asks, and translate outcomes into action.
- Event & visibility operations: coordinate executive presence at first- and third-party events with Marketing, Events, GTM, and Regional teams , curate VIP invite lists, vet executive participation, coordinate logistics, and deliver AI-assisted VIP briefings and talking points (all customer-facing outputs subject to Legal/Comms review and human oversight).
- Cross-functional coordination & governance: own SLAs for exec uplift requests, maintain an exec calendar gating log, keep partners informed, and consult MD International, Sales, Partner, Marketing, Product, Legal, and Comms on high-impact requests or risks.
- Deliver action registers and CRM updates; own next steps and handoffs to Sales/Product/CS and track progress to success criteria; surface blockers and escalate as needed.
- Measurement & continuous improvement: Use AI-powered productivity tools to streamline briefing, note capture, follow-up drafts, and CRM updates (with human review).
You may be a good fit if you
- Have 5+ years operating as an executive engagement lead, or strategic account program owner at an enterprise software/cloud company.
- Have a proven track record preparing, briefing, and accompanying senior executives in high-stakes customer contexts.
- Demonstrate exceptional judgment and gatekeeping instincts to protect executive time; able to triage under pressure and make rapid, defensible recommendations.
- Bring operational excellence: experience building runbooks/playbooks, briefing templates, meeting facilitation, CRM ownership (Salesforce or equivalent), SLA design, and cadence management.
- Are polished in written and verbal communication; able to synthesize complex topics into one-page memos and CXO-ready briefing packs.
- Are comfortable influencing without authority across Sales, Product, Legal, Events, and Executive Offices.
- Are willing to travel internationally with high frequency as needed.
- Have experience using AI-assisted productivity tools responsibly in customer-facing contexts and awareness of associated privacy/security risks.
Strong candidates may also have:
- Experience in an Office of the CEO/President or supporting senior executives at a large enterprise tech company.
- Background supporting international accounts and managing cross-market/time-zone complexity.
- Experience designing VIP/concierge experiences and running executive roundtables.
- Familiarity with AI/cloud product landscapes and commercial levers for enterprise adoption.
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