Full-Time

Customer Success Strategy and Operations at ElevenLabs

Company ElevenLabs
Sector Technology
Posted Posted on January 17, 2026

Job Description

We're looking for someone to join our team in Customer Success Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision.

What you'll do

  • E2E Process Management – Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption.
  • Cross-Functional Collaboration – Collaborate with cross-functional teams to drive initiatives that enhance revenue generation and operational effectiveness.

What you need

  • 4+ years of Revenue Operations at high-growth technology companies
  • Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution.

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