We are seeking a talented Customer Success Engineer to join our team and collaborate directly with our strategic enterprise accounts. In this role, you will be at the forefront of solving challenging technical problems faced by our customers. As a key member of our technical troubleshooting team, you will provide expert guidance to both our customers and internal teams on complex issues within our environment.
What you'll do
Become one of the foremost technical experts for our API and product offerings at Perplexity AI.
- Serve as the dedicated technical resource and advocate for our most important API and product customers, providing in-depth troubleshooting assistance and educating them on optimal use of our platforms.
What you need
- Fluency in English and Japanese is a must
- 7+ years of experience in software engineering or similar roles, with a focus on application development, tooling and automation.
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