Microsoft Advertising is at the forefront of the digital advertising industry, empowering advertisers around the world to reach and expand their potential through our full-funnel digital marketing solutions. We are seeking a SMB Demand Planner to join our team.
As a trusted advisor to field and operation teams, you will use analytical and collaborative skills to identify demand opportunities for acquisition and growth; share insights; drive programs and support prioritization.
Responsibilities:
- Convert supply and product opportunity areas into demand priorities for the SMB segment.
- Drive growth activation plans and programs adapted to a range of service models (outsourced/through-partner, self-service).
- Anticipate, validate and articulate product fit and implementation challenges from customer perspective – providing actionable insights.
- Problem solve and drives segment level correction of error efforts.
- Utilizes insights from customer cases and support tickets to proactively develop and communicate solutions to product and engineering teams.
Qualifications:
- Bachelor’s Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
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