Full-Time

Robotics Operations Manager at Scale AI

Company Scale AI
Location Mexico City
Salary Competitive salary
Posted Posted 1 days ago

Job Description

The Robotics Operations Manager holds primary accountability for the facility’s performance during their assigned shift. Managing an organization of up to 100 personnel, this role ensures the seamless integration of human capital, robotic systems, and data integrity. The Manager is responsible for driving excellence across key operational metrics while fostering a high-performance culture rooted in professional development and continuous process improvement.

What you'll do

You will:

  • Direct Span of Control: Provide strategic and tactical direction to a shift organization of 100 people, including Operations Supervisors, Robotics Technicians, and Data Collection Associates.
  • Employee Experience & Advocacy: Serve as the guardian of the workplace experience. Proactively identify the demands and requirements of the shift staff, transforming feedback into actionable initiatives that enhance operational ergonomics, engagement, and overall workplace satisfaction.
  • Mentorship: Utilize structured 1:1 coaching sessions as the primary mechanism to discuss career path, provide performance feedback, and prepare career paths for operators and supervisors.

What you need

  • Experience: 6+ years in high-volume manufacturing, automated logistics, or technical operations. A minimum of 3 years in a significant leadership capacity managing large-scale teams (50+ individuals) is required.
  • Analytical Expertise: Advanced proficiency in operational data analysis and the use of business intelligence tools to drive informed decision-making.
  • Methodological Rigor: Expert knowledge of Lean Manufacturing principles and standardized problem-solving frameworks.
  • Education: Bachelor’s degree in Industrial Engineering, Robotics, Mechanical/Electrical Engineering, or a related technical field; alternatively, an equivalent combination of education and extensive industry experience will be considered.
  • Communication: Exceptional verbal and written communication skills in both English and Spanish, with the ability to present complex operational reports to executive leadership.

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