Full-Time

Proposal Manager at Synthesia

Company Synthesia
Location New York City
Salary Competitive salary
Posted Posted 1 days ago

Job Description

Proposal Manager

We're looking for a Proposal Manager to act as an extension of our Sales team, supporting our highest-value Strategic and Enterprise opportunities. This role sits at the heart of deal execution, owning the end-to-end proposal, RFP, and RFI process while partnering closely with Account Executives and cross-functional teams.

You'll engage confidently in both business-level and technical conversations across multiple levels of customer organisations, delivering clear, compelling, and accurate customer-facing documentation. This is an ideal role for someone who thrives in fast-paced environments and wants to grow their career within a scaling software company.

Responsibilities

Proposal & RFP/RFI Ownership

  • Partner closely with Strategic and Enterprise Account Executives to deliver high-quality proposals, RFPs, RFIs, and supporting sales documentation.

  • Own and coordinate the full end-to-end RFP and RFI process, gathering inputs from cross-functional stakeholders and ensuring timely, accurate, and compelling submissions.

  • Handle security questionnaires and due diligence requests from enterprise and top-tier customers.

Deal Execution & Commercial Support

  • Manage legal redlines, escalations, and approvals in collaboration with internal and external Legal teams.

  • Maintain a highly organised pipeline of deals from negotiation through to close.

  • Input orders, validate accuracy against customer requirements, and ensure all relevant information is passed to downstream teams.

  • Assist directly with customer queries related to contracting, procurement, and commercial processes.

Cross-Functional Collaboration

  • Build strong working relationships with Finance, Legal, RevOps, Infosec, Services, and Sales to support deal execution.

  • Liaise with suppliers and third-party partners as needed to support commercial and RFP/RFI requirements.

  • Attend internal sales meetings and stay up to date on changes to product, pricing, and internal processes.

Process Improvement & Scale

  • Use Salesforce and other internal systems to create and manage quotes, proposals, contracts, and RFP/RFI documentation.

  • Identify, propose, and contribute to process improvement initiatives, particularly across RFP/RFI workflows and knowledge management.

  • Adapt as the Sales Operations function evolves, embracing tools and technology to drive efficiency and scalability.

Requirements

Required

  • 2+ years of relevant experience in a sales, sales operations, or commercial role.

  • Experience working in B2B and understanding end-to-end sales cycles.

  • Technical aptitude and hands-on experience with Salesforce.

  • Excellent written and verbal communication skills.

  • Strong organisational skills with exceptional attention to detail.

  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

  • Experience managing large or complex projects.

  • A proactive, self-starter mindset with a strong sense of ownership and accountability.

  • Ability to build effective relationships with customers and internal stakeholders.

Nice to Have

  • Experience in high-volume order processing or data entry roles.

  • Knowledge of project coordination or formal project management practices.

  • Experience supporting enterprise or strategic sales motions.

Benefits

  • PTO & Holiday Entitlement Policy

  • Work from Abroad

  • Team Meet ups & Company Socials

  • Work From Home Budget

  • Referral Scheme

  • Enhanced Parental Leave

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