You will lead initiatives that strengthen authentication, authorization, and account lifecycle experiences across desktop, web, and mobile. Your work ensures every Copilot interaction meets the highest standards of privacy, compliance, and reliability, while enabling developer velocity at Microsoft scale.
As a Principal Technical Program Manager on Copilot Identity, you'll work at the intersection of security, user experience, and platform scale, partnering with engineering, research, and product teams to turn complex identity challenges into paved roads for innovation.
Responsibilities:
- Lead and orchestrate identity improvement programs across multiple client surfaces (e.g., desktop, web, and mobile), aligning roadmaps and milestones with partner teams and the Microsoft central identity system.
- Partner with research, engineering, and product managers to scope initiatives, define success metrics, and plan phased delivery that reduces risk and accelerates customer value.
- Ensure data quality, availability, and compliance for identity-related telemetry and signals; work with stakeholders to meet all privacy, security, and compliance requirements for shipping features at scale.
- Drive execution excellence: define schedules, milestones, KPIs, and review cadences; track progress, manage dependencies, surface risks, and ensure on-time delivery.
- Communicate program status, insights, and blockers with leadership and stakeholders; clarify ownership, hold teams accountable, and cultivate durable cross-org partnerships.
Qualifications:
- Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- 3+ years of hands-on experience with authentication and identity systems, including practical knowledge of protocols (e.g., OAuth 2.0, OpenID Connect, SAML), session management, MFA, federation, and directory services.
- Experience reading and/or writing code (e.g., sample documentation, product demos).
- Proven track record driving feature launches and large-scale rollouts in complex systems, ideally across multiple client surfaces (desktop, web, mobile).
- Experience defining long-term program vision and strategy for identity/security projects; proficiency with OKRs and KPI-driven execution.
- Excellent communication, collaboration, and influence skills; ability to crisply communicate technical concepts to diverse audiences.
- Ability to thrive in fast-paced, ambiguous environments while driving clarity, alignment, and results.
- Demonstrated experience collaborating with globally distributed teams.
- Ability to adapt communication and project management approaches to suit diverse cultural and working styles.
- Experience working with Microsoft’s central identity ecosystem and partner teams, or similar large-scale identity platforms.
- Familiarity with privacy-by-design principles and compliance requirements (e.g., GDPR, regional data regulations) for identity data.
- Understanding of risk-based authentication, device-bound credentials, passkeys/WebAuthn, and related identity innovations.
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