Job Posting
Platform Engineer, Forward Deployed Engineering (FDE) – NYC
Location
New York City
Employment Type
Full time
Location Type
Hybrid
Department
Model Deployment for Business
Compensation
- $230K – $385K
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
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Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
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Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
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401(k) retirement plan with employer match
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Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
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Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
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13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
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Mental health and wellness support
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Employer-paid basic life and disability coverage
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Annual learning and development stipend to fuel your professional growth
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Daily meals in our offices, and meal delivery credits as eligible
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Relocation support for eligible employees
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Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the team
OpenAI’s Forward Deployed Engineering (FDE) org sits at the intersection of product, engineering, research, and go-to-market. We take frontier platform capabilities into the real world with design partners, turning raw customer signal into shipped software, repeatable patterns, and durable products.
The FDE Platform team is primarily a leverage function that scales the FDE org’s impact to OpenAI’s platform and products. We provide hands-on leverage by embedding with customer-tagged FDE pods to aid in architecting, product shaping, refactoring, and building. This team is perfect for highly collaborative software engineers who love innovating on cutting-edge products with other builders.
About the role
Platform Engineer is a role within Forward Deployed Engineering (FDE) for strong software and ML engineers who want to build new platform capabilities from scratch, grounded in real customer deployments.
You will partner with customer-tagged FDEs who are driving delivery and customer outcomes, and embed where you can provide the highest leverage. In practice that means working in the trenches on architecture, product shaping, refactoring, hardening, and reusable abstractions, while preserving the pod’s ownership of customer understanding and day-to-day execution. You will also collaborate closely with our B2B Platform Team and other long-term owners to align early on what should generalize, what should remain customer-specific, and what “ready for handoff” looks like.
This role does not require travel. It is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel is optional-by-project and typically <%, with occasional spikes for key embeds or launches.
In this role you will
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Provide hands-on leverage to customer pods: embed with customer-tagged FDE teams to support generalization, contributing directly in architecture, product shaping, refactoring, and implementation.
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Turn repeated signals into platform bets: translate cross-customer patterns into crisp hypotheses with clear success criteria, scope, and a validation plan that fits real account constraints.
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Raise the engineering bar through tooling and mentorship: set org-wide quality norms through high-signal code review and pairing, and build lightweight developer tooling that makes good architecture, readability, and correctness the default across FDE.
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Collaborate as part of cross-functional platform teams: partner closely with B2B Product, customer-tagged FDEs, ops, and business partners to bring the right products and platform capabilities to market.
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Lead complex platform capabilities end-to-end when needed: for high-leverage primitives like our Context Platform, act as DRI from requirements through implementation, make key tradeoffs explicit, and pull in customer pods early to keep the work grounded in real deployments.
You might thrive in this role if you
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Bring 5+ years of software engineering or ML engineering experience with a track record of shipping 0→1 capabilities that other engineers or customers depend on. Experience in high-ambiguity, fast-iteration environments (startups or product-centric teams) is a plus.
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Have owned customer-adjacent technical work end-to-end, from scoping and hypothesis-setting through production adoption, and improved outcomes through structured iteration (instrumentation, evals, error analysis, and tightening success criteria over time).
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Have built or operated systems where reliability, security, and governance materially shaped design (permissions/RBAC, auditability, data access boundaries, rollout safety, observability, and incident-driven hardening).
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Communicate clearly across engineering, product, go-to-market, and customer-facing teams to drive alignment and shared understanding of customer needs and technical tradeoffs.
