Opening. This role is a 12-month fixed-term contract as a People Experience & Delivery Partner (L4) in the People Operations team, which sits within the wider People and Culture (P&C) team. The role is embedded in our People Operations team and reports to a P&C Experience & Delivery Lead based in either London, UK or Mountain View, US.
What you'll do
This role is an exciting and varied generalist role, providing responsive day-to-day P&C support and generalist advice, operating as trusted advisors for Google DeepMind's (GDM) Leaders and Managers. Working in close partnership with GDM P&C Partners, they build leadership and manager capabilities, deliver operational excellence, and gather and analyse employee experience insights to support the P&C needs of the organisation and drive high performance across GDM.
- Provide dynamic and responsive coaching and advice for Leaders and Managers on policies, processes, and best practices related to key P&C topics including performance management, development, employee lifecycle processes, policy exceptions.
- Provide advice and guidance to Leaders and Managers dealing with specific challenges within their teams e.g. a retention or wellbeing issue, or interpersonal team conflict.
- Contribute to the development and delivery of scalable solutions to build Manager capability.
- The trusted advisor for people policies, practices, and legislation in a specific location, supporting a wider range of complex challenges while mitigating risks.
- Provide coaching and mentorship to more junior team members on complex issues e.g. providing guidance on difficult conversations, performance improvement plans.
- In partnership with P&C Partners and relevant P&C Centres of Excellence (CoEs), support the scoping, design, and delivery of training programs to build P&C, Leader and Manager capabilities on relevant topics, specialising in areas where location-specific nuances are critical (e.g. employment law, cultural sensitivity).
- Identify and make recommendations about how to address systemic issues affecting wellbeing and performance within specific locations e.g. conducting org assessments, analysing trends, and recommending initiatives.
What you need
- Subject matter expertise: You proactively maintain up-to-date knowledge of the latest employment law, P&C policies, trends, and best practices. You share your insights with others in your team and across P&C.
- Subject matter expertise: You are quick to develop a solid understanding of different business contexts and challenges, enabling smooth transitions into new areas.
- Communication & interpersonal skills: You influence stakeholders to address complex problems, and effectively communicate complex information to diverse audiences.
- Critical thinking & problem-solving: You apply analytical and problem-solving skills to complex organizational challenges. You conduct thorough research, gather and interpret data, identify root causes, and develop innovative and effective solutions.
