Music Operations Role
We are seeking a Music Operations professional to join our Creative Audio team at Meta. The Music Operations role is responsible for managing end-to-end operational processes for the Meta Music pillar, ensuring that music and audio assets are accurately processed, compliant, and available across Meta platforms.
Music Operations Responsibilities
- Manage the intake, processing, and administration of music and audio assets to enable availability across Meta surfaces
- Maintain operational service level agreements (SLAs), runbooks, and escalation paths for ingestion, availability, and catalog integrity issues; triage day-to-day issues to resolution
- Manage music metadata quality and standards (e.g., DDEX/Digital Data Exchange) to ensure assets are accurately represented, discoverable, and reportable
- Maintain internal asset management systems and drive remediation for metadata issues (e.g., missing/incorrect fields, duplicates, conflicts, catalog corrections)
- Partner with internal teams including Product, Legal, Partnerships, Engineering, Data, and Operations to align on music availability, rights management, tooling requirements, and reporting needs
- Translate operational requirements into scalable process and tooling improvements; identify root causes and drive durable fixes with cross-functional stakeholders
- Lead ongoing management of music and audio suppliers, artists, and partners, including contract drafting support, sourcing support, and delivery tracking
- Coordinate with internal teams to ensure vendor setup and operational readiness
- Support operational reporting needs, including data reconciliation and tracking of content status, deliveries, and issues
- Identify operational bottlenecks and propose scalable improvements to reduce manual work and improve turnaround times
Minimum Qualifications
- 5+ years of experience in music operations, music publishing, rights management, label/publisher operations, or a related field
- Experience managing music metadata standards and workflows (e.g., DDEX), including ensuring data quality at scale
- Experience with licensing processes, contracts administration, and/or operational compliance requirements
- Experience operating in cross-functional environments (e.g. Product, Legal, Engineering, Partnerships, Data) and managing multiple concurrent workstreams
- Demonstrated experience communicating with stakeholders with differing priorities and perspectives, problem-solving and project management skills, and driving alignment and execution amid ambiguity and competing priorities
Preferred Qualifications
- Experience using data analysis and reporting tools (e.g., SQL, Tableau) to drive operational decisions and measure workflow performance
- Experience building scalable operational processes and supporting tooling/automation efforts
- Demonstrated experience thinking creatively, adapt quickly, and drive clarity through ambiguity
Benefits
- $118,000/year to $170,000/year + bonus + equity + benefits
- Individual compensation is determined by skills, qualifications, experience, and location.
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