IT Solutions Engineer
Location
San Francisco
Employment Type
Full time
Location Type
Hybrid
Department
IT
Compensation
- $251K – $285K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
Benefits
-
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
-
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
-
401(k) retirement plan with employer match
-
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
-
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
-
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
-
Mental health and wellness support
-
Employer-paid basic life and disability coverage
-
Annual learning and development stipend to fuel your professional growth
-
Daily meals in our offices, and meal delivery credits as eligible
-
Relocation support for eligible employees
-
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
About the Team
IT Systems Operations serves as the operational control layer connecting Security, Engineering, and Employee Technology platforms. The team ensures employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales.
About the Role
This role acts as an operational owner for identity-connected enterprise SaaS platforms and system change controls supporting OpenAI’s compliance requirements. The engineer will be responsible for ensuring that production configuration, access models, and platform changes remain compliant, auditable, and consistently operated through defined controls. You will own and operationalize controlled system and workflow changes across identity platforms, SaaS applications, collaboration tooling, and enterprise infrastructure.
Responsibilities
-
Enterprise SaaS & Identity Platform Ownership
-
Controlled Change, Automation & Operational Reliability
-
Integration & Platform Engineering
We’re looking for someone with:
-
Experience owning enterprise SaaS and identity platforms end-to-end.
-
Experience with implementing and operating SOX, SOC 2, and related controls in these platforms.
-
Experience automating platforms and audits.
-
Excellent communication and collaboration skills.
