We are seeking an experienced Global Logistics Process Improvement Program Manager to lead transformative initiatives across our end-to-end logistics supply chain. This high-visibility, high-impact role will be responsible for driving operational performance and continuous improvement across inbound, fulfillment, and final mile delivery for both B2B and D2C channels.
As a true end-to-end supply chain leader, you will be at the forefront of eliminating physical and systemic waste and inefficiencies, focusing on building a supply chain that is more reliable, faster, and cost-effective.
Responsibilities
- Lead Global Process Improvement Initiatives: Drive and execute LEAN Kaizen events and other process improvement methodologies across the global supply chain, focusing on inbound, fulfillment, and final mile delivery
- Cross-Functional Collaboration: Partner with cross-functional teams, data analytics teams, and external third-party logistics providers (3PLs) to identify, prioritize, and implement improvement opportunities
- Leverage Technology & AI: Identify and deploy new technologies, including AI-driven solutions, to optimize supply chain processes and enhance operational performance
- Data-Driven Decision Making: Using insight & analytics along with physical process reviews within distribution centers to uncover root causes of inefficiency and develop actionable solutions
- Stakeholder Engagement: Influence and align partner teams and 3P service providers to drive results and ensure successful implementation of process improvements
- Global Scope & Travel: Manage projects and initiatives with a global footprint; domestic and international travel expected at approximately 25%
Minimum Qualifications
- 10+ years of progressive experience in logistics, fulfillment, and supply chain operations
- Demonstrated expertise in LEAN, Six Sigma, or similar process improvement methodologies
- Proven track record leading Kaizen events and delivering measurable supply chain improvements
- Proven ability to transform complex data into clear, high-level strategies that drive business results
- Experience with supply chain systems, data analytics tools, and emerging technologies (AI, automation, etc.)
- Demonstrated executive-level experience in engaging, influencing, and aligning priorities with cross-functional teams and external partners
- Experience managing relationships and driving results with 3PLs and other service providers
- Hands-on experience reviewing and optimizing physical processes in distribution centers and logistics operations
- Ability to travel up to 25% of the time, both domestically and internationally
Preferred Qualifications
- Advanced degree in Supply Chain Management, Engineering, Business, or related field
- Certifications in LEAN, Six Sigma, or equivalent
- Experience in both B2B and D2C logistics environments
- Familiarity with digital transformation and AI-driven supply chain solutions
Benefits
- $167,000/year to $230,000/year + bonus + equity + benefits
- Individual compensation is determined by skills, qualifications, experience, and location.
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