We're hiring a Field HW Engineer to work on-site at our data centre in Bruyères-le-Châtel. As a Field HW Engineer, you will be responsible for understanding end-to-end systems, executing complex/vendor-level interventions, and guiding L1 engineers on site.
Your work will involve hands-on troubleshooting and repair of compute, storage, interconnect and cooling systems to keep our large GPU/CPU cluster healthy and scalable. You will also be responsible for leading complex interventions, advanced diagnostics, guiding and uplifting L1s, process and automation, safety and compliance, and parts and logistics.
To be successful in this role, you will need 5+ years of experience in data center/server hardware or L2/L3 hardware support, with proven complex hands-on work in production (HPC/AI/Cloud at scale). You should have end-to-end hardware expertise, including comfort with CPU/memory/PCIe cards, NICs, PSUs, drives, network, power and cooling. You should also be confident in analyzing BMC/IPMI logs, linux software logs and crashes simple CLI checks, and have methodical root cause analysis skills.
The ideal candidate will be willing to travel between sites (Paris area or nearby regions, occasionally in Europe or US) and have a strong understanding of safety and discipline, including impeccable ESD/LOTO/PPE habits, zero rough handling, and clean, labeled, auditable work.
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