This role partners directly with customers across the Nordics Region to drive adoption of the ElevenLabs platform – spanning core speech models, creative tools, and Agents.
What you'll do
This role will administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems.
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Responsibility 1: Analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform.
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Responsibility 2: Own commercial outcomes across a defined set of accounts.
What you need
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Required skill 1: 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Nordics region.
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Required skill 2: Fluent in Swedish and English.
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Required skill 3: Familiarity and experience with building and deploying AI agents.
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