Location
Remote – US; London, UK; San Francisco; Seattle
Employment Type
Full time
Location Type
Remote
Department
Intelligence & Investigations
Compensation
- $230.4K – $425K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
-
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
-
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
-
401(k) retirement plan with employer match
-
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
-
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
-
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
-
Mental health and wellness support
-
Employer-paid basic life and disability coverage
-
Annual learning and development stipend to fuel your professional growth
-
Daily meals in our offices, and meal delivery credits as eligible
-
Relocation support for eligible employees
-
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.
The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.
About the Role
As an Abuse Investigator on the Intelligence and Investigations team, you will be responsible for detecting malicious uses and activities of our platform and disrupting actors that abuse our policies and other harmful behavior. This will require expert understanding of our products and data and experience investigating threat actors. You will also respond to time sensitive escalations, especially those that are not caught by our existing tools and safeguards.
This role requires domain-specific expertise, experience investigating sophisticated threats, and the ability to navigate ambiguous signals in a complex and adversarial threat environment. You’ll need a proven ability to quickly learn new processes, systems and team dynamics while thriving in ambiguous, rapidly changing, and high-pressure environments.
This role is remote-friendly, though you’re welcome to work from our San Francisco office if desired. The role will include resolving urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise-disturbing material.
In this role, you will:
-
Investigate activity and disrupt abusive operations in partnership with our policy, legal, integrity, global affairs and security teams, including by conducting cross-internet and open source research
-
Develop abuse signals and tracking strategies to help proactively detect harmful activity on our platform
-
Communicate investigation findings from your work with stakeholders internally and, at times, externally
-
Develop a categorical understanding of our products and data, and work with technical teams to improve our data and tooling
You might thrive in this role if you:
-
Have deep expertise in open source intelligence and subject matter expertise in national security and/or influence operations, particularly where it intersects with emerging technical risks.
-
Have strong familiarity with technical investigations, especially using SQL and Python, in a government/military, think tank setting, and/or tech company.
-
Speak another language (ideally Chinese, Arabic, Farsi, Hindi), in addition to English.
-
Have at least 10+ years of experience tracking threat actors in abuse domains.
-
Have at least two years of experience helping to develop automated approaches to accomplishing your work.
-
Experience in presenting analytic work in public or policy settings.
-
Have experience scaling and automating processes, especially with language models.
-
Be able to hold a government security clearance.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.